Family Medicine
CARE THAT HONOURS THE WHOLE YOU - INSIDE AND OUT
Where Compassionate Care Meets Clinical Excellence.
YOU DESERVE TO BE HEARD, SEEN, AND SUPPORTED
At Bonsai Medical & Aesthetics, family medicine is about more than treating symptoms—it’s about caring for the whole person. We believe healthcare should be personal, proactive, and empowering.
Here, your story matters. Every appointment is an opportunity to listen deeply, understand your goals, and create a care plan that supports your best life. You are the hero of your health journey, and we’re here to guide you with compassion, expertise, and integrity.
What Makes
Us Different
We’ve intentionally built a clinic that feels different from the traditional healthcare experience.
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You’re seen as a whole person—not just a diagnosis.
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Your time and concerns are respected.
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Your voice is heard, and your story truly matters.
Every visit begins with a conversation. By understanding not just your symptoms, but also your lifestyle, family history, and stressors, we can design meaningful, sustainable care plans that truly reflect your needs.
Empowered Health, Together
We believe healthcare should be a partnership. Rather than prescribing a rigid plan, we collaborate with you to create one that evolves with your life.
That includes:
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Setting realistic health goals together
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Offering support that feels encouraging—not overwhelming
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Tracking lab results and trends side by side so you feel in control
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Celebrating progress at every stage
Whether you’re managing a chronic condition, navigating a new diagnosis, or simply striving to feel your best, we’re here to support you every step of the way.
Proactive &
Preventive by Design
We take preventive care seriously because the best healthcare starts long before illness develops. With early detection and ongoing support, we can change the trajectory of your health.
Our preventive care includes age- and risk-appropriate screenings such as:
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PAP tests & cervical screening
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Breast exams & mammograms
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Prostate and testicular screening
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Colon cancer screening (FIT/colonoscopy)
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Diabetes, thyroid, and heart risk assessments
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Bone health and lifestyle-focused care
We encourage you to bring a complete list of concerns to your visit, because what may feel like separate issues are often interconnected.
Listening carefully helps us uncover those links and create better solutions for your health.
Technology That Supports Human Connection
At Bonsai, we embrace modern tools—but never at the cost of human connection.
Our electronic medical record system, AVA EMR, is enhanced with AI-powered tools that make your care smoother, faster, and more personalized. This means:
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Automated note-taking so we can focus entirely on you, not on typing.
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Streamlined check-in and forms for a seamless appointment flow.
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We need less administrative work to dedicate more time to building a genuine doctor-patient relationship.
Technology is our assistant, not your replacement—helping us focus on you where it matters most.
The CFPC Pillars of Family Medicine
Our care is guided by the standards of the College of Family Physicians of Canada, which emphasize:
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Strong Patient-Physician Relationships – built on trust and continuity
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Skilled Clinical Practice – evidence-based, lifelong learning in medicine
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Community-Based Care – serving and understanding the community we live in
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System Navigation & Advocacy – helping patients access resources with clarity
The Wellness Wheel Approach
At Bonsai, we believe that health is multi-dimensional. That’s why we use the Wellness Wheel, addressing the eight interconnected areas of well-being:
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Physical – exercise, nutrition, prevention
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Emotional – stress, trauma, mental well-being
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Intellectual – learning, brain health, growth
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Social – connection and belonging
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Spiritual – meaning, values, purpose
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Environmental – safe, supportive surroundings
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Occupational – balance and career alignment
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Financial – planning for stability and equity
Accessibility & Inclusivity
Healthcare should never have barriers. If English isn’t your first language, we offer LanguageLine translation services to ensure you feel comfortable, respected, and fully understood during your visit.
We are committed to inclusivity, accessibility, and cultural sensitivity for every patient we serve.
A Personal Note from
Dr. Tomi Mitchell
“When I created Bonsai, I envisioned a clinic where patients felt safe, heard, and genuinely cared for. A place where healthcare wasn’t rushed or cold—but rooted in human connection. Our family medicine team is passionate about walking alongside you through every milestone, setback, and success. We're redefining what patient care looks like—and this is only the beginning.”
How to Access
Care
Bonsai Medical & Aesthetics is not a walk-in clinic. Care is provided by appointment only, so every patient receives the time and attention they deserve.
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*Give us a call. While we can’t guarantee availability, we’ll do our best—or connect you with a timely alternative.​
Bonsai Medical & Aesthetics blends science and artistry to help you feel confident, balanced, and radiant—inside and out because true beauty starts with wellness.