AI CONTENT & USAGE POLICY

1. OUR COMMITMENT TO TRANSPARENCY

AI technologies are increasingly part of everyday life — from note-taking to scheduling — and we integrate them thoughtfully into our workflows. We believe in full transparency about where and how we use AI tools.

When AI tools are used to assist in creating content, streamlining operations, or supporting client services, all outputs are reviewed and finalized by qualified professionals before being published, shared, or acted upon.

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2. HOW WE USE AI

We use AI tools selectively to improve efficiency, quality, and client experience across our brands. Examples include:

a) Content Creation & Educational Resources
 

• Assisting with drafting blog posts, newsletters, videos, and educational guides.

• Organizing research and improving readability of materials.

• All AI-assisted content is reviewed by humans before release.

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b) Administrative & Operational Support
 

• AI note-taking and completion tools to streamline record-keeping, with human oversight on all final records.

• AI-powered scheduling systems to manage appointments more efficiently.

• AI receptionist services to handle inquiries, route calls, and improve office responsiveness.

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c) Research & Knowledge Enhancement
 

• Using AI tools to summarize complex data and draft reports.

• Supporting our professional learning and patient education initiatives.

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3. AI LIMITATIONS & ACCURACY DISCLAIMER

While AI tools are powerful, they are not infallible. They may occasionally produce:

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• Outdated or incomplete information

• Inaccuracies (“AI hallucinations”)

• Responses influenced by external datasets

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To mitigate these risks:

 

• All AI-assisted outputs are reviewed and verified before publication.

• We make no guarantees about the absolute accuracy or completeness of AI-generated material.

• Users should independently verify critical information before making decisions based on our content.

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4. AI IN HEALTHCARE & WELLNESS SERVICES

For our health and aesthetics services, including Bonsai Medical & Aesthetics:

 

• AI may support note organization, summarization, or appointment management, but it never replaces professional medical judgment.

• No AI tool makes independent diagnoses, treatment decisions, or clinical recommendations.

• All health-related information generated or supported by AI is reviewed by licensed healthcare professionals.

• For personalized medical advice, always consult directly with a qualified healthcare provider.

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5. PRIVACY, DATA PROTECTION & CROSS-BORDER PROCESSING

 

• We respect your privacy and confidentiality and adhere to Canadian, U.S., and international data protection standards wherever applicable.

• We do not input identifiable patient or client information into AI tools without explicit consent.

• When third-party AI services are used (e.g., transcription, scheduling, receptionist tools), we select providers that demonstrate strong data protection compliance.

• Some AI tools may process information on servers outside of Canada, including in the U.S. or other jurisdictions. By using our services, you acknowledge and accept this possibility.

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For more information on how we collect, store, and safeguard personal information, please review our Privacy Policy.

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6. COPYRIGHT & INTELLECTUAL PROPERTY

Some AI-assisted outputs — including written materials, images, scripts, and designs — may be created with third-party tools.

While we make reasonable efforts to ensure compliance with copyright and intellectual property laws, AI tools may inadvertently produce content resembling existing works.

If you believe any material on our platforms infringes your rights, contact us immediately at info@drtomimitchell.com and we will review and resolve the matter promptly.

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7. CLIENT & USER RESPONSIBILITIES

By using our services or accessing our content, you acknowledge that:
 

• AI-generated or AI-assisted content is provided “as is” for educational and informational purposes only.

• You should not rely solely on AI-assisted material when making medical, legal, financial, or business decisions.

• You are responsible for independently verifying any information before acting upon it.

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8. EVOLVING AI PRACTICES

AI technologies evolve rapidly, and so do related regulations. We are committed to:

 

• Monitoring changes in laws and best practices

• Updating this policy to ensure ongoing compliance

• Continuing to prioritize client trust, privacy, and professional integrity

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Any updates to this policy will be published on our websites. We encourage you to review it periodically.

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9. CONTACT US

For questions or concerns regarding this AI Content & Usage Policy, please contact us:

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Dr. Tomi Mitchell & Associates

📧 Email:
Bonsai Medical & Aesthetics: info@bonsaimedicalaesthetics.com
 

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🌐 Website URLs:
Bonsai Medical & Aesthetics: bonsaimedicalaesthetics.com